Make Video Skill — Refund Policy
Effective: 31 October 2026. Version 1.0. CP Global Dynamics. Contact support@makevideoskill.com (alternate: cpglobaldynamics@gmail.com).
No voluntary change-of-mind refunds
Make Video Skill is a digital download with editable source and immediately accessible files. We do not offer a voluntary refund for a change of mind, unused files, choosing another tool, or deciding that the creative style is not for you. Review the examples, included files, setup requirements and separate costs before purchasing. There is no free trial or money-back guarantee unless a particular offer expressly states otherwise.
Your legal rights still apply
This policy does not exclude refunds, cancellation rights, repair, replacement, price reductions or other remedies required by applicable law. It does not restrict Gumroad's refund or dispute powers, or a payment provider's lawful dispute process. A “no refunds” setting does not override those rights. Statutory withdrawal rights, including those Gumroad honors for eligible Brazilian website purchases, remain available. Where immediate digital delivery requires an express request and acknowledgment concerning withdrawal rights, the checkout must obtain it; this policy alone is not that consent.
Missing, damaged or misdescribed files
If the download fails, files are damaged, or a documented feature does not work in the stated supported environment, email us with your order identifier, toolkit version, operating system, the steps taken and the error. We will investigate and provide the remedy required in the circumstances, which may include restoring access, correcting files, a price reduction or a refund. We will not make you accept a correction where law gives you a different remedy.
How to request help
Email support@makevideoskill.com (alternate: cpglobaldynamics@gmail.com) or reply to your Gumroad receipt. Explain the problem and include enough information to locate your order. Do not email card numbers, passwords, API keys or sensitive footage. Gumroad handles its own billing, tax, duplicate-payment and platform issues under its policies. Its decisions and statutory rights take priority over a conflicting voluntary policy.
If a purchase is refunded or reversed, stop using the license and remove our licensed source copies to the extent applicable law permits. This does not cancel independent rights you hold under third-party open-source licenses or other non-waivable rights.